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Tenno,

While our usual community streams are on hold until after TennoCon, we are still sharing our love with the Twitch Directory with our Weekend Community Drops. Here's a refresher on how these Drops work:

Every Weekend, we run a short Twitch Drop campaign on two Creator channels to offer a fun way to cap off the week and shine a spotlight on the Creators themselves! The Drops will run for two hours on each channel, with a 30 minute claim time for an Orbiter Decoration that the Creator has picked themselves!

Here's who you can look forward to this week:

image.png

TheKengineer (English)
July 14th from 3pm to 5pm ET
Channel: twitch.tv/TheKengineer
Drop: Dax Shawzin

2020ZerO (Portuguese)
July 14th from 5pm to 7pm ET
Channel: twitch.tv/2020ZerO
Drop: Domestik Chapp Drone

======

NOTE: Seeing as next week is TennoCon, there will be no Weekend Community Drops next week.

Please check out our TennoCon Drops forum post for more details on Drops campaigns that weekend:

:community:

While investigating crashes in Warframe we came across a particular series that were not crashing in our code (they were crashing in nvgpucomp64.dll, a component of Nvidia drivers). After aggregating hundreds of reports from helpful players we discovered a pattern: almost all were coming from systems with 13th and 14th generation Intel processors.

nvgpucomp64.dll crashes.png

Luckily we found a staff member who would encounter these crashes on his home computer. Curiously, his computer at the office was fine: he was playing with the same loadout, the same customizations, with the same people, but he would only crash at home.

He wasn’t over-clocking anything and it was a new machine so there was no reason to expect problems. We tried all of the usual fixes: he got the latest Windows Updates, he updated all his drivers, he disabled all third-party overlays being injected, he tested his RAM, and by all accounts everything was fine.

We ran aggressive stress-tests on similar machines: we used scripts to repeatedly open and close various user-interface components that were mentioned in crash reports, we ran endless simulated battles between squads of NPCs, and we even we made a test that would load up random levels, teleport around quickly to a whole bunch of vantage points to exercise the graphics driver, and then move on.

Everything was fine for us and yet he kept crashing doing the most basic things like launching the game and flying to a mission.

Because the crash wasn’t in our code it was hard to guess what we could be doing wrong but as we looked over the reports we noticed that these crashes tended to occur when the graphics driver was working very hard on all CPU-cores. The penny dropped when we realized that this was a particularly power-hungry state for the processor to be in and we were reminded of a recent report from Intel that suggested that a BIOS update might help.

BIOS updates aren’t usually delivered automatically by Windows Update although they are for certain OEMS: many of our office machines get regular updates from the vendor but the person who was crashing was using a custom-build gaming rig at home – he checked and it turned out that it was running the stock BIOS from 2022 and was missing over a dozen updates including one that “replaced tweaked system power settings.”

After updating his BIOS to the latest he hasn’t crashed in nvgpucomp64.dll since and we’re optimistic that the weird crashes that only he was getting won’t be back either. We’re not positive that it was the issue described by the report linked above but we’re happy that updating the BIOS helped.

Updating the BIOS is usually a simple process but it’s not something we would normally encourage people to do – usually the advice is “if it ain’t broke don’t fix it” – however if you’re crashing playing Warframe and other games, you have a 13th or 14th generation Intel processor, and you’ve updated everything else, then it’s something to consider (check with your motherboard vendor for updates and instructions).

If you happen to be playing on an AMD CPU or aren’t lucky enough to have a recent Intel processor, don’t worry: we have a bunch of fixes for crashes unrelated to this issue coming soon – we’re just waiting to get through cert on all platforms.

Tenno,

July 20th is nearing which means that TennoCon 2024 is around the corner. If you are unable to join us in London, Ontario for the big day, we still have lots planned for those joining us virtually!

Twitch Drops:
Our TennoCon Twitch Drops are directory-wide -- watch any eligible stream in the Warframe directory to earn the following:

AX-52 Rifle - 11am to 4:30pm ET
Watch any TennoCon stream for 30 minutes between 11am to 4:30pm ET to earn this new weapon!

Saryn Prime - 4:30pm - 6pm ET
Watch any TennoCon stream for 30 minutes between 4:30 to 6pm ET to earn this Prime Warframe!

Note: TennoCon attendees will receive codes for these Twitch Drop items via email.

If you are watching from an iOS Device using the official Twitch iOS App, please refer to our official PSA on earning Drops on those devices.

Steam Drops:
If you’re unable to watch on Twitch, you can also watch our TennoCon broadcasts on our Steam page to earn the Drops above!

Transcribed Broadcast:
This year we’re offering a transcribed broadcast with Closed Captioning and American Sign Language interpreters for those who benefit from those features. Watch all of the Main Stage panels and more on our official WarframeTranscription Twitch channel!

Note: As the Twitch Drops are directory-wide, you will be eligible for Drop by watching TennoCon on this channel too.

Co-Streaming:
As with previous years, co-streaming our TennoCon broadcast is completely welcomed by us! If you want to share the day with your community, please feel free to co-stream the official broadcast on your channel.


See you all on the 20th! :community:

Hi Tenno!

With the introduction of Cross Platform Save, Console players who linked with a PC Account would by default now see that PC Account’s Forum profile. We recognize this is not an ideal experience for everyone, and have developed a way for you to change between Forum profiles whenever you like. This feature has been live for a little while, but was still being bug fixed and made clearer for players before this announcement. I am happy to say, this is the Announcement that this feature is ready to be used!

Please note that the previous accounts will retain their full profile settings, customizations, post history, etc. - they were not deleted, merely inaccessible.

Here is how it works:

  1. Go to Account Management (https://www.warframe.com/user)
    • Login to your account, if you are not already logged in.

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  1. Under ‘Forum Account Selection’, Select the account you would like to be represented by on the Forums, then select ‘Confirm’. There will be a confirmation message to inform you this worked.

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  1. Go to the Warframe Forums (https://forums.warframe.com) and log out. You must be logged out of the Forums for the switch to take place.
    • The Forums and the Website are separate, so even if you log out of the Website, you may still be logged into the forums. The best way to ensure you are logged out of the forums is to load https://forums.warframe.com and ensure that you are not logged in there. If you are, log out and reload https://forums.warframe.com.
  2. Sign into your account again.

That’s it, you have switched to your other account! You should see the Platform Name and Profile Icon for the other profile you switched to. You can follow these instructions to switch between platforms at any time.

Please Note: As part of the bug fixing phase, there was a bug where a ‘Complete your Profile’ page would appear after switching profiles. While we believe we have squashed this bug, if it does appear for you, please switch back to the previous platform and try again! At most it should take a few switches to sort itself out. Any account created by using the ‘Complete your Profile’ page will not work. Finally, if you do receive this bug, reach out to us and let us know!

Tenno,

While our usual community streams are on hold until after TennoCon, we are still sharing our love with the Twitch Directory with our Weekend Community Drops. Here's a refresher on how these Drops work:

Every Weekend, we run a short Twitch Drop campaign on two Creator channels to offer a fun way to cap off the week and shine a spotlight on the Creators themselves! The Drops will run for two hours on each channel, with a 30 minute claim time for an Orbiter Decoration that the Creator has picked themselves!

Here's who you can look forward to this week:

WF_WeekendTwitchDropsJuly2.png

BlackNato974 (French)
July 5th from 12pm to 2pm ET
Channel: twitch.tv/BlackNato974
Drop: Zariman Statue (Lunaro Child)

LaurieeeLG (English)
July 6th from 2pm to 4pm ET
Channel: twitch.tv/LaurieeeLG
Drop: Warframe Articula

Each week’s schedule will be posted in our weekly Drops thread, so keep an eye out to see what campaign is coming next. :)

:community: